Our promise

dirtlej-products have the legal warranty towards the customer – excluding purchases from resale. The warranty involves damages on materials and craftmanship. If a dirtlej-product had a fabrication defect, we will ideally repair or replace the product without additional costs.

This warranty does not cover damage through: Crash, improper usage, incorrect care, negligence, normal wearout and the natural wear of colors and materials through the usage for a longer time.

All our products are manufactured after stringent quality standards. But no matter how thorough you care about it, at some point in time it will show traces of wear and tear. Our warranty covers damages on material and craftmanship. This does not include normal wearout. Cuts, abrasion and wearout on zippers, done by normal usage are not covered by our warranty.

Handling of warranty

All claims on warranty and liability through manufacturing defects have to be sent to dirtlej for approval. After our check, the products will be repaired or replaced. If the defect product is not under warranty any more, we ideally can repair the product for some charge.

Welcome to our website! We want to let you know that we use cookies to ensure the best possible experience for you. However, we only use the most necessary cookies. At our company, we value your privacy and we do not track your on or off-site behavior on an individual level.

We use Google Analytics to help us understand general statistics about our website and improve the customer experience. If you're willing to let us track this information, it would help us a lot!

Thank you for considering our cookie policy, and enjoy your time on our website!

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This means that we will use both necessary and statistic cookies, which will help us understand general statistics about our website and improve the customer experience. You will be tracked, and Google will have access to some of your informations.